Custer Public Power District will be closed to walk-in customers starting Monday, March 23, 2020.
March 23, 2020
Broken Bow, NE – Custer Public Power District has been closely watching events unfold throughout the State of Nebraska and across the United States. Custer Power is focused on keeping the Custer Power service territory safe and reliable. As of Monday, March 23, 2020, the main office at Broken Bow and area service centers will be closed to the public.
On Friday afternoons of each week, Custer Power will make the decision for the following week on whether the office will be open for walk-in business.
The office staff and other departments will be available during regular office hours by phone. Please call 1-877-749-2453 or 308-872-2451 with any questions or concerns. Custer Power is committed to keeping your power safe and reliable.
Custer Power is asking our customer-owners to use our drop-box at the front of the Broken Bow office, pay your bill online, by phone, or by mail. If you would forget an envelope, envelopes will be available at the entry-way doors of the main office in Broken Bow for your payment to go into the drop-box.
The telephone number for “Pay-By-Phone” is 1-877-318-5854. Our online bill pay can be found at custerpower.com and going to the “Pay My Bill” link at the top of the webpage. Custer Power utilizes Paymentus and discourages using third party sites. If you are concerned that your payment will make it to the office on time, please call and let us know. Custer Power is here for you.
Please remember to be wary of scam phone calls and emails. When in doubt please call the office at 1-888-749-2453. We will never call and ask for payment information or ask for payment by email.
Custer Public Power District will continue to monitor the local, state, and national efforts in containing and fighting the COVID-19 virus.
Custer Public Power District is here to serve you during these difficult times.