Custer Public Power District

Payment Options

We now accept Visa, MasterCard, and Discover cards as well as debit cards and E-check payments either online or by phone.

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Web Payment

  • The “Pay My Bill” link to Paymentus will no longer be usable on November 24, 2022.

SmartHub – Pay Now

Getting Started with SmartHub is as Easy as 1-2-3!

As you work down this page, you’ll complete the following checklist and be on your way to managing your account like never before! Make payments, monitor usage, and save the planet.

Automatic Bill Payment

Automatic Clearing House (ACH) Bank Drafts

Custer Public Power District is excited to offer a simple, secure, and free way to pay your electric bill.

✔️ No more writing checks   ✔️ No more mailing delays   ✔️ No more missed due dates

How It Works

  • You will continue to receive your monthly billing statement.
    • The exact amount due will be clearly shown.
    • Your payment will be drafted on the 10th, 20th, or 30th or the next business day.
    • Your statement will display: “Bank Account will be Drafted on [date].”

This service is provided at no cost to you!

ACH Bank Draft Guidelines

  • Available to all monthly and seasonal accounts.
  • Complete and sign an ACH Authorization Form (A new authorization form is required for any accounts added after the original ACH enrollment.).
  • After submitting the form, make one final regular payment. The first billing acts as pre-authorization, and automatic drafts will begin with the second billing.
  • If a draft is returned for insufficient funds, ACH eligibility will be suspended for one year.
  • A new form is required if you change banks (this restarts the pre-authorization process).
  • Budget Billing customers are eligible for ACH payments.
  • For questions, call us at 308-872-2451.

Telephone Payment

Dial 1-855-939-3596 to be linked to a secure automatic telephone payment system.

  • Please have one of the following identifying numbers available to locate your account.
      • Account Number
      • Phone Number
  • E-Check payments will require a PIN number to be set up.
  • You will need to enter your credit or debit card information along with the amount being paid.
  • You will be prompted to confirm that you have agreed to pay a convenience fee of $3.95.
  • You will receive a confirmation number when the transaction is successful.

Frequently Asked Questions

How will my payment be confirmed?
Payment by either method will be reported to Custer Public Power immediately; therefore, if you wish, you may call the Custer Power office immediately after making a payment. Call 1-888-749-2453.

Why is the convenience fee required?
Credit card companies charge businesses like Custer Power a percentage of each payment processed. To be fair to all customers, we have to ensure that users of the credit card service pay for it.

How much will I be paying in convenience fees?
Customers may make payments for transactions up to $500, with a $3.95 fee. For payment transactions over $500, you will be required to repeat the transaction.

How can I get more information on credit card payments?
If you have any questions, please call us at 1-888-749-2453.